Main About company ∕ Privacy Policy

Privacy Policy

1. General provisions
1.1. This User agreement (further - the Agreement) belongs to the website "www.paladin-group.ru"; located at the address https://paladin-group.ru/.
1.2. The website "www.paladin-group.ru"; (further - the Website) is the property of the legal entity of LLC Paladin Enterprise (PSRN: 1177847212542, ITN: 7801333565, registration address: No.45H, bldg 6-8, 13 liniya V.O., 199034, Saint Petersburg).
1.3. This agreement governs the relations between Administration of the website "www.paladin-group.ru"; (further - Administration of the website) and Users of this Website.
1.4. The administration of the website reserves the right at any time to change, add or delete this agreement points without notice of the User.
1.5. Use of the Website by the User means adoption of the Agreement and the changes made to this agreement.
1.6. The user bears the personal responsibility for verification of this agreement on availability of changes in it.

2. When do we collect your personal information?

2.1. We would really like to send you details about our products, services, offers and promotions but we will only do so when you tell us that you are happy to receive this information. You can let us know that you would like to receive this information either in-store or online.

2.2. We will also use your personal information when you buy products and services from us. This is only so that we can complete your order but we won’t use your personal information for marketing purposes unless you tell us this is ok.

2.3. Please remember that you allow us to use your personal information when you use our website subscribing to the newsletter, filling forms of requests or registration.

2.4. All of the information you give to us is confidential. We will only use your information in the way we tell you in this policy.

3. What personal information do you give us?

3.1. You may provide us with your: 

name, address, date of birth; payment address; delivery address; financial information including your credit, or debit card or other payment information you provide when filling in forms on our website; or when corresponding with us by phone or email and any information you decide to share with us.

4. What personal information do we give to third parties?

4.1. Your privacy is important to us and so we will never sell or disclose your personal information to a third party for the use of the information for other purposes than described in this policy.

4.2. We may give your personal information to our trusted service partners for delivering services to you. For instance, for the purposes of marketing, finance, advertising, processing payment, delivery and other in-store and out-store services

4.3. To prevent fraud or other criminal activity and to make sure your information is accurate, we may pass on the information we have about you to other companies, retailers, financial organisations or other organisations specialising in the prevention of fraud and crime. We are sometimes obligated to disclose the information we have about customers to law enforcement agencies where an allegation has been made of suspected criminal activity  

4.4. We may also purchase services and data from agencies to verify the contact details and personal information you have provided to us.

4.5. We will make sure that your personal information is protected when it is sent outside of out company.  We make sure our trusted service partners keep your personal information safe.

5. Rights and obligations of the Parties

5.1. The administration of the Website has the right:

5.1.1. To change instructions for use the Website and also to change content of this Website. Changes come into force from the moment of the publication of new edition of the Agreement on the Website.

5.2. The user has the right:

5.2.1. To use all services which are available on the Website and also to purchase any Goods and/or Services offered on the website.

5.2.2. To ask any questions relating to services of the Website:

by e-mail: marketing@paladin-group.ru

5.2.3. To use the Website only for the purpose of and an order, provided by the Agreement and not prohibited by the legislation of the Russian Federation.

5.2.4. It is allowed to copy information from the Website.

5.2.5. To demand from Administration of concealment of any information on the User.

5.2.6. To use information of the Website for commercial purposes without special permission.

5.3. The user of the Website promises:

5.3.1. To provide the additional information which has a direct bearing on the provided services of this Website at the request of Administration of the website.

5.3.2. To observe the property and non-property rights of authors and other owners when using the Website.

5.3.3. Not to take actions which can be considered as breaking normal work of the Website.

5.3.4. Not to extend with use of the Website any the confidential and protected by the legislation of the Russian Federation information on physical, or legal entities. 

5.3.5. To avoid any actions as a result of which confidentiality of information protected by the legislation of the Russian Federation can be broken.

5.3.6. Not to use the Website for dissemination of information of advertizing nature, differently as with the consent of Administration of the website.

5.3.7. Not to use services on purpose:

5.3.7.1. violation of the rights of minors and (or) causing harm by it in any form.

5.3.7.2. infringements of the rights of minorities.

5.3.7.3. representations of for other person or the representative of the organization and (or) community without the sufficient rights on that, including for employees of this website.

5.3.7.4. false representations concerning properties and characteristics of any Goods and/or service posted on the Website.

5.3.7.5. incorrect comparison of Goods and/or Service and also forming of negative attitude to persons, we don't polzuyushchshchitsya by certain Goods and/or Services, or condemnations of such persons.

5.3.8. To provide reliability of the provided information.

6. Dispute resolution

6.1. In case of any disagreements or disputes between the Parties of this agreement the compulsory provision before appeal to the court is presentation of the claim (the written offer on voluntary dispute settlement).

6.2. The receiver of the claim within 30 calendar days from the date of its obtaining, in writing notifies the applicant of the claim on results of consideration of the claim.

6.3. In case of impossibility to resolve a dispute in a voluntary order the either party has the right to take a legal action behind protection of the rights which are granted to them by the current legislation of the Russian Federation.

6.4. Any claim concerning conditions of use of the Website shall be made within 5 days after emergence of causes of action, except for author's rights on the Website materials protected in compliance with the legislation. In case of violation of conditions of this point any claim is left by Court without consideration.

7. Additional terms and conditions

7.1. The administration of the website doesn't accept counter offers from the User concerning changes of this User agreement.

7.2. The User's feedbacks posted on the Website aren't confidential information and can be used by Administration of the website without restrictions.